Hi Hilary, I'm sorry for the frustration. I replied to your email as well but I figured I’d copy my reply here in case that email doesn’t get through for some reason.
You can cancel on your iPhone by opening Settings, tapping your name at the top, then Subscriptions > TimeFinder > Cancel Subscription. Apple handles subscriptions purchased through the App Store, so you can cancel there without going through TimeFinder.
I certainly don't want you or anyone else to feel stuck with a subscription, and I appreciate you telling me that the cancellation option wasn't easy to find.
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Comments2
Luke M
Sep 9
Hi Hilary, I'm sorry for the frustration. I replied to your email as well but I figured I’d copy my reply here in case that email doesn’t get through for some reason.
You can cancel on your iPhone by opening Settings, tapping your name at the top, then Subscriptions > TimeFinder > Cancel Subscription. Apple handles subscriptions purchased through the App Store, so you can cancel there without going through TimeFinder.
I certainly don't want you or anyone else to feel stuck with a subscription, and I appreciate you telling me that the cancellation option wasn't easy to find.
Here's Apple's guide in case it helps: https://support.apple.com/en-us/118428
If TimeFinder isn't listed there or you run into any trouble, please let me know and I'll help you figure it out.
Luke
User
Sep 9
Typo - can should have been can’t.