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New List Error

I am not able to create new lists at the moment because of an error message that pops up saying “unknown error occurred, try again later”.

Status: Completed8 comments

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Comments8

  • Luke M changed status to Pending Release
    Team•

    Mar 11

    Pinned

    I found the issue and fixed it on my end, I’ll be rolling out the fix ASAP. Thanks so much for the very helpful report!

    • User

      •

      Mar 11

      Of course! Thanks for doing that.

    • User

      •

      Mar 11

      Left a review on the App Store!

      • Luke M

        Team•

        Mar 11

        Thanks for leaving a review!! I haven’t received it yet but I look forward to it 🥰!

        As for the fix, I’ve rolled it out; in order to benefit from it immediately, you’ll need to fully close the app and reopen it, twice, which will trigger the download & install from the server. After doing that, you should be able to add lists again.

        Let me know if you continue to face this issue or any others after that. Thank you once again for your report and your patience! -Luke

        • User

          •

          Mar 12

          That worked! Thank you so much!

  • Luke M

    Team•

    Mar 11

    To the best of my knowledge, this should be fixed in v9.4.0 which was released last week; please ensure you’re up to date, and let me know if the problem persists. Thanks! -Luke

    • User

      •

      Mar 11

      Same user here. My app says it’s up to date but I am still having that issue :(

      • Luke M

        Team•

        Mar 11

        Gotcha, I will investigate this as a new issue then. Thanks for your patience while I dig into this, I hope to find the issue and release a fix within the hour. Thank you!